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Technical Support

For technical support, please email us

Technical support hours are Monday through Friday between 8:00 a.m. and 4:30 p.m. Central Time. Technical support is free with your paid subscription.

Before contacting us, you may wish to try the following suggestions:

  • If you have forgotten your password, try resetting it.
  • If pages on our site are not displaying correctly, try upgrading your browser.
  • If you are already using the most recent version of your browser, try clearing the cache. Then log in again.

If the technical support line is busy or you are calling outside of our regular business hours, please leave a message and we will return your call as soon as possible. If you send us an email message, we will respond within two business days.

On-Site Technical Support

We provide on-site technical support. To get rates and schedule on-site support, please email